Shipping
Below you’ll find all the details about our shipping process, timelines, and what to do if you have any issues.
FAQ - Shipping
When will I receive my order?
Our standard delivery time is 2–15 business days (depends per region) from the time your order is processed.
Estimated delivery times:
- European countries: 2–10 business days (At the moment we only deliver to The Netherlands, Germany, Belgium and France)
- Outside of Europe: 5–15 business days (only United States)
While we do our best to stick to this estimate, please understand that delays can occasionally happen due to holidays, weekends, or unexpected shipping issues.
We work with external partners (Printify) who manufacture our products and ship them to you.
We truly appreciate your patience!
What are the shipping fees?
Netherlands, Belgium, France and Germany
Shipping fee: €5.99
International (US only)
Shipping fee: €13,75
How can I track my order?
Once your order ships, you’ll receive an email with your tracking number and a link to follow your package. Didn’t see the email? Be sure to check your spam or junk folder. Still nothing? Contact our support and we’ll help you out right away.
What happens if my order is late?
If your order hasn’t arrived within 7 business days, first use the tracking info in your shipping confirmation email to check its status. If you don’t see any updates or are concerned, please don’t hesitate to reach out to us by email: info@groundwolf.com. We’ll make sure it gets sorted.
Which carriers do you use?
Our fulfillment partner uses one of the following shipping carriers:
- Postnl
- DPD
- DHL
- Colissimo
The shipping carrier depends on the country of delivery.