Privacy policy

Privacy Policy

Last updated: 15-10-2025

1. Who We Are

Groundwolf
Willem Hofsteestraat 40
1447 GN Purmerend
The Netherlands
Email: info@groundwolf.com

Groundwolf (“we”, “our”, “us”) operates this website and is responsible for the processing of your personal data as described in this Privacy Policy.

2. Information We Collect

We collect personal information that you provide directly to us when you:

  • Create an account or place an order

  • Subscribe to our newsletter

  • Contact us for support or inquiries

This information may include:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely by our payment provider)

  • Order history and purchase information

We also automatically collect certain information about your interaction with our website, including your IP address, browser type, device information, and browsing activity through cookies and similar technologies.

3. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you regarding your purchase or account

  • Provide customer support

  • Improve our website, products, and services

  • Send marketing emails if you have opted in

  • Display relevant ads based on your interests (see “Cookies & Advertising” below)

  • Comply with legal requirements and prevent fraud

4. Sharing of Information

We only share your personal data with trusted service providers who assist us in operating our business, such as:

  • Shopify, which hosts our online store

  • Payment processors (e.g., Shopify Payments, PayPal)

  • Shipping carriers and logistics partners

  • Analytics and advertising partners (e.g., Google, Meta)

These third parties are only given access to the information necessary to perform their specific services and are obligated to keep it confidential and secure.

We do not sell your personal data.

5. Cookies & Advertising

As described in this Privacy Policy, we collect personal information through cookies and similar technologies to personalize your experience and show you more relevant content.

We may share limited personal information with third-party advertising partners to display ads tailored to your interests on other websites. Depending on where you live, this may be considered “selling” or “sharing” personal data under certain privacy laws.

If you would like to opt out of this type of targeted advertising, you can:

  • Adjust your cookie preferences on our website, or

  • Send an email request to info@groundwolf.com

If you visit our website with the Global Privacy Control (GPC) signal enabled, we will treat this as a request to opt out of such activity for the browser and device you used to visit our site.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting obligations.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion of your data

  • Withdraw consent or object to certain processing activities

  • Request a copy of your data in a portable format

To exercise any of these rights, please contact us at info@groundwolf.com. We will respond to all valid requests within the time limits required by law.

8. Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

9. International Transfers

Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA), including the United States. In such cases, we ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
The updated version will always be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
📧 info@groundwolf.com